Welcome to RechargeTheBill.com. These Terms & Conditions (“Terms”) govern your access to and use of our website and services related to mobile, DTH, broadband, and utility recharges or telecom bill payments.
By accessing or using our platform, you agree to be bound by these Terms. If you do not agree, please do not use our services.
1. Definitions
- “We”, “Us”, “Our” refers to RechargeTheBill.com.
- “You”, “User”, “Customer” refers to any person accessing or using our services.
- “Services” refers to online recharge and telecom billing payment services provided via RechargeTheBill.com.
2. Use of Our Services
a. Eligibility
You must be at least 18 years old or have legal parental/guardian consent to use our services.
b. Accuracy of Information
You are responsible for providing accurate and complete details (mobile number, operator, amount, etc.). We are not liable for failed transactions due to incorrect data.
c. Account Responsibility
If account creation is required, you are responsible for maintaining the confidentiality of your login credentials. You agree to notify us immediately of any unauthorized use.
3. Services Provided
RechargeTheBill.com enables users to:
- Recharge prepaid mobile numbers, DTH, and broadband
- Pay postpaid telecom bills and utility bills
- View transaction history and payment status
- Access telecom plans and offers (where applicable)
Services are subject to availability and may vary by operator and region.
4. Payment Terms
- All payments are processed through secure third-party payment gateways.
- We do not store your card or banking credentials.
- Once a transaction is successfully processed, it cannot be canceled.
- Refunds are only initiated in cases of failed transactions and subject to operator approval.
5. Pricing and Fees
RechargeTheBill.com does not charge any additional service fee unless explicitly stated. However, we reserve the right to introduce convenience fees or service charges in the future, with prior notice.
6. Refunds and Cancellations
- Failed Transactions: If your recharge or bill payment fails after payment is deducted, the amount will be automatically refunded to your source account or wallet within [3-7] business days.
- Successful Transactions: No cancellations or refunds are allowed once a recharge or bill payment is processed successfully.
7. User Conduct
You agree not to:
- Use the platform for fraudulent or unlawful purposes
- Engage in unauthorized access, data mining, or reverse engineering
- Transmit viruses or malicious code
- Interfere with the website’s security or operations
Violation may result in suspension or permanent ban of access.
8. Third-Party Services
RechargeTheBill.com integrates services provided by third-party telecom operators, banks, and payment gateways. We are not liable for:
- Delays or service issues caused by these third parties
- Data shared with external sites linked from our platform
Users are encouraged to review the terms and policies of any third-party sites.
9. Intellectual Property
All content on RechargeTheBill.com—including logos, text, images, code, and trademarks—is the property of RechargeTheBill.com or its licensors. You may not reproduce or distribute any content without prior written permission.
10. Limitation of Liability
RechargeTheBill.com will not be liable for:
- Indirect, incidental, or consequential damages
- Loss of data, profits, or usage
- Delays or service interruptions due to external factors (e.g., network issues, operator downtime)
Our total liability for any claim shall not exceed the amount paid by the user for the affected transaction.
11. Disclaimer of Warranties
All services are provided “as is” and “as available”. We make no warranties regarding:
- Accuracy or completeness of information
- Uptime or availability of services
- Fitness for a particular purpose
12. Indemnification
You agree to indemnify, defend, and hold harmless RechargeTheBill.com, its affiliates, and employees from any claims, losses, or damages resulting from your use of the site or violation of these Terms.
13. Changes to Terms
We may update these Terms at any time. Continued use of the website after changes are made constitutes your acceptance of the revised Terms.
14. Governing Law
These Terms shall be governed by the laws of [Insert Country/State, e.g., India], and any disputes will be subject to the jurisdiction of courts in [Insert Jurisdiction].
15. Contact Information
For any questions or concerns regarding these Terms, please contact us at:
RechargeTheBill.com
Email: support@rechargethebill.com
Phone: [Insert Contact Number]
Address: [Insert Office Address, if applicable]
